| Active-active |
A failover architecture where mirrored infrastructure, application, service and data replication processing achieve the highest level of resiliency for mission-critical environments that require the lowest Recovery Time Objectives (RTOs). This delivers a high degree of certainty that, through failover and load distribution across all mirrored technology layers, core applications will continue to be accessible when parts of the networks or servers fail unexpectedly |
| Act/the Act/Companies Act |
Companies Act, No 71 of 2008, as amended from time to time |
| AEON |
Blue Label's proprietary switch through which all transactional capability is accessed. Banking grade transactions are switched through the Postilion platform |
| AEON EVD |
The AEON Electronic Voucher Distribution platform is a central repository in which electronic (or virtual) stock is housed. It is referenced by other internal platforms like EVMS, AMS and AEON |
| AGM |
Annual General Meeting |
| Airvantage |
Airvantage, a private company whose Prepaid Airtime Advance System (PAS) offers Mobile Network Operators airtime, data and mobile money services: the ability to advance airtime, data or mobile money to subscribers |
| AMS |
Airtime management system |
| API |
Application Programming Interface |
| ARCC |
Audit, Risk and Compliance Committee |
| AWS |
Amazon Web Services |
| B-BBEE |
Broad-based black economic empowerment |
| BCM |
Business continuity management |
| BI |
Business intelligence |
| Black |
South African nationals that are Indian, Coloured, African and Chinese |
| BLD |
Blue Label Distribution Proprietary Limited |
| BLDS |
Blue Label Data Solutions Proprietary Limited |
| BLT |
Blue Label Telecoms Limited |
| Blue Label/Blue Label Telecoms |
Blue Label Telecoms Limited |
| BNPL |
Buy now pay later |
| Cell C |
Cell C Proprietary Limited, launched operations in 2001, seven years after the launch of the two incumbents, Vodacom and MTN (launched in 1994) |
| CEO |
Chief Executive Officer |
| CIO |
Chief Information Officer |
| CIPC |
Companies and Intellectual Property Commission |
| COBIT |
Control Objectives for Information Technologies |
| Company |
Blue Label Telecoms Limited |
| CRM |
Customer relationship management |
| CSDP |
Central Securities Depository Participant |
| CSI |
Corporate social investment |
| Deloitte |
Deloitte South Africa |
| distribution channels |
For Blue Label, our distribution channels include retail and wholesale outlets, petroleum forecourts, informal retail outlets, individual merchants/entrepreneurs, corporates and independents (Mom and Pop stores) |
| EBITDA |
Earnings before interest, taxes, depreciation and amortisation |
| EPS |
Earnings per share |
| ERP |
Enterprise resource planning |
| ESG |
Environmental, social and governance |
| e-tokens |
Electronic tokens - a form of electronic cash used for secure transactions |
| Exco |
Executive Committee |
| FAR |
Fixed annual remuneration |
| fintech |
Technology businesses that compete against, enable and/or collaborate with financial institutions |
| GDPR |
General Data Protection |
| GP |
Gross profit |
| GRI |
Global Reporting Initiative. Established in 1997, with the mission of designing globally applicable guidelines for the preparation of enterprise-level, sustainable development reports |
| Group |
Blue Label Telecoms Limited and its subsidiaries, associates and joint ventures |
| HEPS |
Headline earnings per share |
| IC |
Investment Committee |
| ICASA |
Independent Communications Authority of South Africa |
| IoDSA |
Institute of Directors in Southern Africa |
| IRCC |
Internal Risk and Compliance Committee |
| IT |
Information technology |
| JSE |
Johannesburg Stock Exchange Limited |
| King IV |
King IV Report on Corporate Governance for South Africa |
| KPMG |
KPMG Services Proprietary Limited |
| LTI |
Long-term incentives |
| LTIP |
Long-term incentive plan |
| LTO |
Labour turnover |
| M-commerce |
Mobile commerce |
| Main market |
The informal, mostly rural, market in South Africa, from which the Group derives the bulk of its revenues |
| MICTSETA |
The Media, Information and Communication Technologies Sector Education and Training Authority |
| MNO |
Mobile network operator, such as Vodacom, MTN, Telkom and Cell C in South Africa |
| MOI |
Memorandum of Incorporation |
| MVNO |
Mobile Virtual Network Operator |
| MVP |
Minimum viable product |
| NAV |
Net asset value |
| NC |
Nomination Committee, part of the Remuneration and Nomination Committee |
| NED |
Non-executive Director |
| NFC |
Near Field Communication |
| NIST |
National Institute of Standards and Technology |
| physical prepaid airtime |
Prepaid vouchers that are available as physical items |
| PINless top-up |
E-token recharge directly to mobile phone via a POS device |
| POC |
Proof of concept |
| POP |
Points of presence |
| POPIA |
Protection of Personal Information Act |
| POS |
Point of sale, usually a place or a device |
| PowerPin voucher |
Offline prepaid electricity top-up, consolidates the purchase of prepaid electricity across national municipalities |
| PwC |
PricewaterhouseCoopers Inc. |
| RC/Remco |
Remuneration Committee, part of the Remuneration and Nomination Committee |
| ROCE |
Return on capital employed |
| RNC |
Remuneration and Nomination Committee |
| RPA |
Robotic Process Automation |
| SARA |
South African Reward Association |
| SIM card |
Subscriber identification module card |
| SMS |
Short message service |
| spaza shop |
An informal convenience outlet |
| SPV |
Special Purpose Vehicle |
| SSETA |
Services Sector Education and Training Authority |
| STEM |
Science, technology, engineering, and maths |
| STI |
Short-term incentives |
| STIP |
Short-term incentive plan |
| TCFD |
Taskforce on Climate-related Financial Disclosures |
| TJ |
Transaction Junction Proprietary Limited |
| touch points |
Devices through which consumers are able to purchase Blue Label products and services |
| TPC |
The Prepaid Company Proprietary Limited |
| transactional services |
Includes money transfers, payments of bills and the like |
| unbanked |
People without bank accounts |
| underbanked/badly banked |
People with poor access to mainstream financial services, such as banks and therefore rely on alternative financial services or alternatively people with bank accounts who do not make effective use of the broader services offered by the bank - they merely deposit and withdraw cash from their accounts |
| UniPIN |
Universal PIN for prepaid electricity |
| USD |
US dollar |
| USSD |
Unstructured supplementary service data |
| value added |
Measure of wealth the Group has created in its operation by "adding value" to the cost of products and services |
| VAS |
Value-added services |
| virtual distributor |
Distribution of e-tokens of value in electronic format |
| WACC |
Weighted Average Cost of Capital |
