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BLUE LABEL INTEGRATED ANNUAL REPORT 2015
STAKEHOLDER RELATIONS
CONTINUED
Stakeholder
group
Nature of engagement
Method of
engagement
Dialogue process and
outcomes
Members of the
media, including
journalists,
reporters and
editors
– we engage with
outsiders to our
business who may
have difficulty
understanding our
activities
Briefings to media are held at the
interim and full-year results,
followed by Q&A. One-on-one
interviews are conducted on
radio, TV and with print and
online journalists and editors.
Ad hoc requests for interviews
and participation in panel
discussions.
News releases are
distributed to media
and news services
both locally and
overseas, as per a
database maintained
by the Company.
Print, online,
broadcast and social
media monitoring is
outsourced and
reports of coverage
are received and
distributed daily
among business
segments, as
appropriate.
Mid-cap companies do not
readily gain news coverage.
To raise this stakeholder
group’s interest and
awareness of the scope of
business, products and
services, media site and trade
visits, including to the
demonstration centre, were
held during the year.
A number of interviews with
Senior Management resulted
in articles published in the
press, with subjects covering
the CEOs, financial
performance, various new
products such as ticketing
and prepaid water, and
distribution by truck and
footsoldier to the informal
sector.
Management regularly
participates in radio and TV
shows, especially around the
release of our financial
results.
Government,
regulatory
bodies and the
public sector
– we believe in
partnering with
regulators
The Group regularly engages
national and local government,
parastatals and other public
organisations through various
tender processes.
From a compliance perspective,
the completion and rendition of
statutory returns are undertaken
diligently.
Blue Label is not a member
of any industry association or
national/international advocacy
organisation in which the
Company has positions in
governance bodies, participates
in projects or committees or
provides substantive funding.
The Group occasionally consults
the Department of Labour and
physically lodges returns at the
CIPC to expedite registration.
Formal personal
meetings, written
communications and
tender processes.
The Group takes
cognisance of the
implications of the
B-BBEE Codes of
Best Practice.
Meetings are held
covering matters such
as health and safety
and the Codes of
Best Practice.
The Group meets all
its statutory filing
obligations in respect
of the Department of
Labour, CIPC, SARS,
etc.
Our good reputation is our
licence to operate and we
therefore have to uphold our
stature with all stakeholders.
During the year under review
no prosecutions were
brought against the Group
for the contravention or
non-compliance of any
laws or regulations.