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BLUE LABEL INTEGRATED ANNUAL REPORT 2015
STAKEHOLDER RELATIONS
CONTINUED
Stakeholder
group
Nature of engagement
Method of
engagement
Dialogue process and
outcomes
Providers of
capital, including
shareholders,
institutional and
retail investors
and financial
analysts
– we believe in
delivering value to
Blue Label’s
shareholders
Engagement includes ongoing
and/or ad hoc meetings with top
management involving
presentations and discussions
covering Group financial
performance, overview of
strategic direction and the
investment proposition.
Tours of the Demonstration
Centre and warehouse at
No 75 Grayston Drive and visits
to a local mall, merchant trading
grounds and our customers’ sites
are arranged on request.
Individuals from this stakeholder
group and their contact details
are registered on the Blue Label
investor database.
Questions received via telephone
or e-mail are answered
immediately where possible, with
a return time of no longer than
48 hours from receipt, with due
regard of close periods.
Management
undertakes local and
international
roadshows to existing
and prospective
institutional investors
and analysts.
Integrated annual
report, interim report
and AGM.
The highlights of the
interim and year-end
results are published
in the press as a
short-form
advertisement, with
the long form posted
on the Company
website.
SENS announcements
via the JSE.
Face-to-face
meetings, group
meetings,
teleconference and
videoconference calls.
Speaker and
presenter at investor
conferences, JSE
showcases and other
workshops.
Investor alerts are
e-mailed once
individuals register on
the website to receive
them.
Other activities as
arranged by sell-side
analysts, banks and
financial
communication
houses.
To address this stakeholder
group’s request to increase
its understanding of the
business model, the
geographies and markets in
which we operate, and
products and services,
management is available
to take meetings and
conference calls throughout
the year, subject to close
period dates. Presentations
and webcasts are posted on
the Company’s website.
The Demonstration Centre,
situated at No 75 Grayston
Drive, Sandton, provides an
audio-visual overview of the
Group, its activities and
products and services, while
transactions can be simulated
on various types of terminals.
A warehouse, also situated at
No 75 Grayston Drive, can be
visited by prior arrangement.
Visits are arranged to local
markets, petroleum
forecourts, retail outlets,
Mom & Pop stores and malls,
where our merchants’
activities can be witnessed. By
prior arrangement the truck
and footsoldier model can be
seen in action in nearby local
communities. Numerous visits
of this nature were held in
and around Johannesburg
and Cape Town during
the year.