| |
| 3G Mobile |
|
3G Mobile Proprietary Limited, a private company which procures high-end branded mobile handsets for supply to Cell C and major retailers in South Africa and beyond. Its wholly owned subsidiary, Comm Equipment Company (CEC), provides the financing to Cell C for the mobile handset element of postpaid contracts |
| Act/the Act/Companies Act |
|
Companies Act, No 71 of 2008, as amended from time to time |
| ADRs |
|
American Depository Receipts |
| AEON |
|
Blue Label's proprietary switch through which all transactional capability is accessed. Banking grade transactions are switched through the Postilion platform |
| AEON EVD |
|
The Aeon Electronic Voucher Distribution platform is a central repository in which electronic (or virtual) stock is housed. It is referenced by other internal platforms like EVMS, AMS and AEON |
| AGM |
|
Annual General Meeting |
| Airvantage |
|
Airvantage, a private company whose Prepaid Airtime Advance System (PAS) offers Mobile Network Operators airtime, data and mobile money services: the ability to advance airtime, data or mobile money to subscribers |
| AMS |
|
Airtime management system |
| ARCC |
|
Audit, Risk and Compliance Committee |
| ARPU |
|
Average revenue per user |
| B2B |
|
Business-to-business, a commercial transaction between businesses |
| B2C |
|
Business-to-consumer, a commercial transaction between a business and a consumer |
| B-BBEE |
|
Broad-based black economic empowerment |
| BGCSA |
|
Boys & Girls Clubs of South Africa |
| BLD |
|
Blue Label Distribution Proprietary Limited |
| BLDS |
|
Blue Label Data Solutions Proprietary Limited |
| BLM |
|
Blue Label Mexico S.A. de C.V. |
| BLT |
|
Blue Label Telecoms Limited |
| Blue Label/Blue Label Telecoms |
|
Blue Label Telecoms Limited |
| Cell C |
|
Cell C Proprietary Limited, launched operations in 2001, seven years after the launch of the two incumbents, Vodacom and MTN (launched in 1994) |
| CEO |
|
Chief Executive Officer |
| CIO |
|
Chief Information Officer |
| CIPC |
|
Companies and Intellectual Property Commission |
| Company |
|
Blue Label Telecoms Limited |
| content aggregator |
|
An organisation which gathers web content and applications from different online sources for reuse and resale |
| CPA |
|
Consumer Protection Act |
| CRC |
|
Customer relation consultant |
| CRM |
|
Customer relationship management |
| CSDP |
|
Central Securities Depository Participant |
| CSI |
|
Corporate social investment |
| CSR |
|
Corporate social responsibility |
| disintermediation |
|
Reduction in the use of intermediaries between network operators and consumers |
| distribution channels |
|
For Blue Label, our distribution channels include retail and wholesale outlets, petroleum forecourts, informal retail outlets, individual merchants/entrepreneurs, corporates and independents (Mom & Pop stores) |
| DTH (TV) |
|
Direct-to-home television, a method of receiving satellite television services |
| dti |
|
Department of Trade and Industry |
| EAP |
|
Economically active population |
| EBITDA |
|
Earnings before interest, taxes, depreciation and amortisation |
| EEC |
|
Employment Equity Committee, which reports to the Social, Ethics and Transformation Committee |
| EFT |
|
Electronic funds transfer |
| e-tokens |
|
Electronic tokens - a form of electronic cash used for secure transactions |
| Exco |
|
Executive Committee |
| fintech |
|
Technology businesses that compete against, enable and/or collaborate with financial institutions |
| GDPR |
|
General Data Protection |
| GRI |
|
Global Reporting Initiative. Established in 1997, with the mission of designing globally applicable guidelines for the preparation of enterprise level, sustainable development reports |
| Group |
|
Blue Label Telecoms Limited and its subsidiaries, associates and joint ventures |
| IBC |
|
Inside back cover |
| IC |
|
Investment Committee |
| IoDSA |
|
Institute of Directors in Southern Africa |
| Indian operations |
|
Oxigen Services India, Oxigen Online and 2DFine |
| IRCC |
|
Internal Risk and Compliance Committee |
| JSE |
|
JSE Limited |
|
|
| |
| Word |
|
Definition |
| JV |
|
Joint venture |
| King IV |
|
King IV Report on Corporate Governance for South Africa |
| KPMG |
|
KPMG Services Proprietary Limited |
| LBS |
|
Location-based services |
| LSM |
|
Living standards measure |
| LTI |
|
Long-term incentives |
| M-commerce |
|
Mobile commerce |
| Main market |
|
The informal, mostly rural, market in South Africa, from which the Group derives the bulk of its revenues |
| M&A |
|
Mergers and acquisitions |
| MNO |
|
Mobile network operator, such as Vodacom, MTN, Telkom and Cell C in South Africa |
| MoI |
|
Memorandum of Incorporation |
| money remittances |
|
The ability to transfer money to another individual without a bank account |
| NAV |
|
Net asset value |
| NC |
|
Nomination Committee, part of the Remuneration and Nomination Committee |
| NERA |
|
National Empowerment Rating Agency |
| NPCI |
|
National Payments Corporation of India, the national transactions switch |
| NQF |
|
National Qualifications Framework, the system that records levels of learning activities |
| Oxigen/Oxigen India |
|
Oxigen Services (India) Private Limited |
| Oxigen Online |
|
Oxigen Online Services (India) Private Limited |
| physical prepaid airtime |
|
Prepaid vouchers that are available as physical items |
| PINless top-up |
|
E-token recharge directly to mobile phone via a POS device |
| POP |
|
Points of presence |
| PoPI |
|
Protection of Personal Information Act |
| POS |
|
Point of sale, usually a place or a device |
| PowerPin voucher |
|
Offline prepaid electricity top-up, consolidates the purchase of prepaid electricity across national municipalities |
| PwC |
|
PricewaterhouseCoopers Inc. |
| Reware |
|
Reware is a distributor of certified pre-owned smartphones |
| RC |
|
Remuneration Committee, part of the Remuneration and Nomination Committee |
| RNC/Remco |
|
Remuneration and Nomination Committee |
| SAICA |
|
South African Institute of Chartered Accountants |
| SBI |
|
State Bank of India |
| SDP |
|
Service delivery platform |
| SED |
|
Socio-economic development |
| SHEQ |
|
Safety, Health, Environment and Quality |
| SIM card |
|
Subscriber identification module card |
| SMS |
|
Short message service |
| spaza shop |
|
An informal convenience outlet |
| SRI Index |
|
Socially Responsible Investment Index |
| SSETA |
|
Services Sector Education and Training Authorities |
| STI |
|
Short-term incentives |
| TJ |
|
Transaction Junction Proprietary Limited |
| touch points |
|
Devices through which consumers are able to purchase Blue Label products and services |
| TPC |
|
The Prepaid Company Proprietary Limited |
| transactional services |
|
Includes money transfers, payments of bills and the like |
| unbanked |
|
People without bank accounts |
| underbanked/badly banked |
|
People with poor access to mainstream financial services, such as banks and therefore rely on alternative financial services or alternatively people with bank accounts who do not make effective use of the broader services offered by the bank - they merely deposit and withdraw cash from their accounts |
| UniPIN |
|
Universal PIN for prepaid electricity |
| USSD |
|
Unstructured supplementary service data |
| value added |
|
Measure of wealth the Group has created in its operation by "adding value" to the cost of products and services |
| VAS |
|
Value-added services |
| Viamedia |
|
Viamedia Proprietary Limited |
| virtual distributor |
|
Distribution of e-tokens of value in electronic format |
| virtual prepaid airtime |
|
Airtime top-up in an electronic format |
| WAP |
|
Wireless application protocol |
| WASP |
|
Wireless application service provider |
| WASPA |
|
Wireless Application Service Providers Association |
