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BLUE LABEL

INTEGRATED ANNUAL REPORT 2017

/

22

For over 16 years, Blue Label has

delivered on its strategic objective of

distributing electronic tokens of value

in emerging markets. In a targeted

approach driven by data analytics,

we continue to expand our range of

products and services while increasing

our distribution footprint through a

vast network of POS devices and

electronic wallets, enabling consumers

to transact conveniently.

Physical and virtual tokens are

delivered through the deployment

of various technologies embedded in

our technical vending solutions. We

liken our distribution methodology to

a virtual delivery system, whereby our

sophisticated proprietary technology is

the carrier enabling such transactions.

Incremental costs are minimal, as

the heavy lifting to establish the

distribution network is already in

place, resulting in profit margins

filtering directly to the bottom line.

In deployment campaigns, we observe

merchants benefit through increased

turnover of our products, as well as

those of others from the moment our

POS device is installed. The longer

duration that a device operates in

the market, the more transactions it

records and the less churn is

encountered. Hence, we are a

‘magnet

for foot traffic’

– be it in South Africa,

India or Mexico.

In South Africa, the Group distributes

a range of offerings, including

prepaid airtime, starter packs for

voice, data consumption and content

downloading; a complete range of tier

one to tier four hardware devices, such

as branded and unbranded, new and

refurbished handsets and tablets;

finance for the mobile device element

of postpaid and hybrid contracts;

prepaid electricity and water e-tokens;

ticketing for the events, sports and

transport sectors; as well as fintech

and value-added services, such as

debit and credit card acquiring, bill

payments, Lotto, money wallets and

transfers and other value-added

services.

This variety and depth of digital

products and services, along with

merchants and consumers increasingly

adopting more tech savvy practices,

places Blue Label at the convergence

of the next Industrial Revolution.

Blue Label complements its

distribution by embracing the retail

channel in serving consumers in ‘

the

last mile

’. The relevance of this is that

the operator of the last mile of the

channel determines merchandising

practices and pricing, as the POS

terminal is located in this part of the

channel and in most instances is

placed there by Blue Label.

Blue Label

is

a “magnet for

foot traffic”

The Joint Chief Executive Officers’ report