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INTEGRATED ANNUAL REPORT 2017

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216

Glossary

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Word

Definition

underbanked/badly banked

People with poor access to mainstream financial services, such as banks and therefore

rely on alternative financial services or alternatively people with bank accounts who do

not make effective use of the broader services offered by the bank – they merely

deposit and withdraw cash from their accounts

UniPIN

Universal PIN for prepaid electricity

USSD

Unstructured supplementary service data

value added

Measure of wealth the Group has created in its operation by “adding value” to the

cost of products and services

VAS

Value-added services

Viamedia

Viamedia Proprietary Limited

virtual distributor

Distribution of e-tokens of value in electronic format

virtual prepaid airtime

Airtime top-up in an electronic format

WAP

Wireless application protocol

WASP

Wireless application service provider

WASPA

Wireless Application Service Providers Association