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BLUE LABEL INTEGRATED ANNUAL REPORT 2016
52
Stakeholder relations
continued
Stakeholder
group
Nature of engagement
Method of engagement
Dialogue process and
outcomes
Members of
the media,
including
journalists,
reporters
and editors
– engaging
with outsiders
to our
business who
may have
difficulty
understanding
our activities
Briefings to media are held at
the interim and full-year
results, followed by Q&A.
One-on-one interviews are
conducted on radio, TV and
with print and online
journalists and editors.
Ad hoc requests for
interviews and participation
in panel discussions.
Daily media monitoring
assists the Group in
understanding the reach,
interpretation and needs of
this stakeholder group.
News releases are distributed
to media and news services
both locally and overseas, as
per a database maintained by
the Company.
Print, online, broadcast and
social media monitoring is
outsourced and reports of
coverage are received and
distributed daily among
business segments, as
appropriate.
A media agency is engaged
to assist the Group in
maximising its news-worthy
activities.
Mid-cap companies do not
readily gain news coverage.
To raise this stakeholder group’s
interest and awareness of the
scope of business, products and
services, media briefings and
trade visits, were held
throughout the year.
Numerous interviews with
Senior Management resulted in
articles being published in the
press, clips aired on radio and
TV, on subjects such as profiles
of the CEOs, Group financial
performance, various new
products such as ticketing and
prepaid water, and the recently
proposed subscription for equity
in a recapitalised Cell C.
Management participates on
radio and TV at the release of
interim and year-end financial
results.
Government,
regulatory
bodies and
the public
sector
– we
believe in
partnering
with
regulators
The Group regularly engages
national and local
government, parastatals and
other public organisations
through various tender
processes.
From a compliance
perspective, the completion
and rendition of statutory
returns are undertaken
diligently.
Blue Label is not a member
of any industry association or
national/international
advocacy organisation in
which the Company has
positions in governance
bodies, participates in
projects or committees or
provides substantive funding.
The Group occasionally
consults the Department of
Labour and physically lodges
returns at the CIPC to
expedite registration.
Formal personal meetings,
written communications and
tender processes.
The Group takes cognisance
of the implications of the
B-BBEE Codes of Best
Practice.
Meetings are held covering
matters such as health and
safety, employment equity,
and the Codes of Best
Practice.
The Group meets all its
statutory filing obligations in
respect of the Department of
Labour, CIPC, SARS, etc.
Our sound reputation is our
licence to operate and we
therefore have to uphold our
stature with all stakeholders.
During the year under review no
prosecutions were brought
against the Group for the
contravention or non-
compliance of any laws or
regulations.