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1

BLUE LABEL INTEGRATED ANNUAL REPORT 2016

www.bluelabeltelecoms.co.za

Contents

BUSINESS MODEL AND STRATEGIC OBJECTIVES

Our business

IFC

Vision, mission and values

2

How we work – business illustrated

4

Approach and reporting framework

6

Business model

7

Key facts

8

Highlights

10

Nine-year financial history

10

Operating organogram

12

Understanding material matters

14

Ethical leadership and business conduct

17

LEADERSHIP

Board of Directors

18

Senior Management

22

Chairman’s report

24

Conversation with Joint Chief

Executive Officers

26

Financial Director’s report

30

GOVERNANCE

Governance framework

36

King III summary

41

Governance of risk

44

Compliance report

45

Stakeholder relations

46

Remuneration report

53

Audit, Risk and Compliance Committee report

58

Social, Ethics and Transformation Committee

report

61

OPERATING PERFORMANCE

Operational overview

62

Value added statement

68

Social practices

70

Human capital

72

Health and safety responsibility practices

74

FINANCIAL PERFORMANCE

Prominent notice

75

Statement of Directors’ responsibility

75

Approval of the financial statements

76

Declaration by the Company Secretary

77

Directors’ report

78

Independent auditor’s report

81

Group income statement

82

Group statement of comprehensive income

82

Group statement of financial position

83

Group statement of changes in equity

84

Group statement of cash flows

86

Notes to the Group annual financial

statements

87

Company statement of financial position

152

Company statement of comprehensive income

153

Company statement of changes in equity

154

Company statement of cash flows

156

Notes to the Company annual financial

statements

157

SHAREHOLDERS’ INFORMATION

AND ADMINISTRATION

Annexure to the Company annual financial

statements

Shareholder analysis

180

Notice of Annual General Meeting and proxy

182

Glossary

192

Administration

IBC