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1.1 Segmental summary

The Group’s segment reporting follows the organisational structure as reflected in its internal management reporting systems, which are the basis for assessing the financial performance of the business segments and for allocating resources to these segments. Management’s assessment of the Group’s organisational structure takes the geographical location of the segments into account.

Operating segments are reported internally to the Chief Operating Decision‑maker in a manner consistent with the financial statements. In addition, the Chief Operating Decision‑maker uses core headline earnings as a non-IFRS measure in evaluating the Group's performance on a segmental level. The Chief Operating Decision-maker, who is responsible for allocating resources and assessing performance of the operating segments, has been identified as the Executive Directors, who are responsible for making strategic decisions on behalf of the Group.

Transactions between reportable segments are conducted on similar terms as other transactions of a similar nature.

The segment results for the year ended 31 May 2025 are as follows:

Total   Africa Distribution   International   Solutions   Corporate  
2025 
R'000 
2024 
R'000 
2025 
R'000 
2024 
R'000 
2025 
R'000 
2024 
R'000 
2025 
R'000 
2024 
R'000 
2025 
R'000 
2024 
R'000 
Total segment revenue  18 651 636  20 480 909  18 111 662  19 626 058  —  —  259 894  268 474  280 080  586 377 
Internal revenue  (4 601 459) (5 882 465) (4 287 107) (5 282 105) —  —  (34 272) (13 983) (280 080) (586 377)
Revenue  14 050 177  14 598 444  13 824 555  14 343 953  —  —  225 622  254 491  —  — 
Segment result 
Operating profit/(loss) before depreciation, amortisation and the additional items listed below  1 718 170  1 758 620  1 872 701  1 889 223  (276) (1 564) 20 602  28 918  (174 857) (157 957)
Fair value gain on surety receivable  2 885  2 555  —  —  2 885  2 555  —  —  —  — 
Fair value gain on other financial instruments  171 431  4 658  171 431  4 658  —  —  —  —  —  — 
Expected credit loss on loans  284 981  (124 227) 285 208  (123 102) (391) (1 381) 164  256  —  — 
Bad debts and expected credit losses on trade receivables, other receivables and advances to customers  (520 505) (383 555) (519 789) (383 574) —  —  (716) 19  —  — 
Loss on modification/derecognition of financial instruments  (52 872) (32 576) (52 872) (32 576) —  —  —  —  —  — 
Depreciation and amortisation  (192 774) (163 879) (176 371) (157 504) —  —  (695) (672) (15 708) (5 703)
Operating profit/(loss) 1 411 316  1 061 596  1 580 308  1 197 125  2 218  (390) 19 355  28 521  (190 565) (163 660)
Finance costs  (1 090 314) (1 121 356) (1 087 912) (1 120 225) (2) —  (213) (39) (2 187) (1 092)
Finance income  803 857  901 884  799 853  896 028  —  28  3 495  3 901  509  1 927 
Reversal of impairment of investment in associate  1 555 042  —  1 558 621  —     (3 579) —  —  —  —  — 
Share of (losses)/profits from associates and joint ventures   (55 376) 15 416  (80 624) (2 489) —  —  25 248  17 905  —  — 
Taxation  (143 805) (197 955) (153 136) (197 927) (722) (1 378) 6 455  2 699  3 598  (1 349)
Profit/(loss) for the year  2 480 720  659 585  2 617 110  772 512  (2 085) (1 740) 54 340  52 987  (188 645) (164 174)
Profit/(loss) for the year attributable to: 
Equity holders of the parent  2 484 243  647 386  2 628 052  769 270  (2 085) (1 740) 46 921  44 030  (188 645) (164 174)
Non-controlling interest  (3 523) 12 199  (10 942) 3 242  —  —  7 419  8 957  —  — 
Reconciliation of profit/(loss) for the year to core headline earnings for the year 
Profit/(loss) for the year attributable to equity holders of the parent   2 484 243  647 386  2 628 052  769 270  (2 085) (1 740) 46 921  44 030  (188 645) (164 174)
Amortisation of intangibles raised through business combinations net of tax and non-controlling interest   50 890  21 791  50 890  21 791  —  —  —  —  —  — 
Headline earnings adjustment  1 612 163  10 311  1 601 195  10 510  3 579  —  6 953  (199) 436  — 
Core headline earnings for the year  4 147 296  679 488  4 280 137  801 571  1 494  (1 740) 53 874  43 831  (188 209) (164 174)

The Company is domiciled in the Republic of South Africa. The revenue earned from external customers in South Africa is R14.0 billion (2024: R14.6 billion), and from external customers from other countries is R4.1 million (2024: R3.1 million).

The Africa Distribution segment includes revenue of R2.1 billion and R1.7 billion from two external customers.

At 31 May 2025, the Group is managed on the basis of four main business segments:

  • Africa Distribution includes the distribution of prepaid airtime, starter packs and electricity of the South African network operators and utility suppliers, the distribution of ticketing and universal vouchers, as well as the distribution and financing of handsets, tablets and other devices within South Africa and certain African countries.
  • International includes the investment in Oxigen Services India.
  • Solutions include marketing of cellular and financial products and services through outbound telemarketing and other channels, provides inbound customer care and technical support, and markets data and analytics services.
  • Corporate performs the head office administration function.

Core headline earnings

Core headline earnings is a non-IFRS measure used by the Group in evaluating the Group's performance. This supplements the IFRS Accounting Standards measures. Core net profit is calculated by adjusting net profit for the year with the amortisation of intangible assets net of deferred taxation and non-controlling interests that arise as a consequence of the purchase price allocations completed in terms of IFRS 3 – Business Combinations. Core headline earnings is calculated by adjusting core net profit with the headline earnings adjustments required by SAICA circular 1/2023.

Reconciliation of core headline earnings to relevant IFRS Accounting Standards is presented in note 1.5.