3. FINANCIAL INSTRUMENTS AND RISK MANAGEMENT
3.3 Financial assets
3.3.1 Loans receivable
 
2025 
R'000
 
2024 
R'000 
Interest-free loans  39 308  55 565 
Interest-bearing loans receivable*  76 888  32 413 
Less: Provision for impairment  (12 420) (12 719)
103 776  75 259 
Amounts included in non-current portion of loans receivable  46 536  38 753 
Amounts included in current portion of loans receivable  57 240  36 506 
* An interest-bearing loan of R20 million owing by iTalk Holdings to BLDS, was reclassified to third-party loans receivable upon the sale of their interest in the former effective 1 June 2024.

All loans receivable are unsecured and repayable within five years. Interest-bearing loans bear interest at a range of between prime and prime plus three percent. The fair value of the loans, which include loans to product distributors, approximates their carrying value. This has been corroborated through discounted cash flow calculations at the effective interest rate the lender would have been able to secure from a financing institution, using an expected payment timeframe.

3.3.2 Trade and other receivables

Trade receivables comprise receivables that are due from customers which arise from transactions for the sale of goods and rendering of services in the ordinary course of business. For details related to the ECLs, refer to note 3.2.1. Receivables for prepayments and VAT are stated at their nominal values.

The following table provides an analysis of the Group's trade and other receivables, including an analysis of trade receivables by originating transaction type as well as by counterparty:

2025 
R'000
 
2024 
R'000 
Trade receivables arising on revenue from contracts with customers  2 596 090  2 169 353 
Banks  373 941  118 412 
Aggregators, independent and informal retail customers  1 379 737  820 568 
Formal market retail customers1  456 844  541 361 
Customers in the petroleum sector  71 884  69 906 
Receivables for starter packs#  33 073  63 868 
Cell C1  8 522  292 601 
Other cellular networks  33 270  55 712 
Municipalities and private utilities  238 819  206 925 
Trade receivables arising on financing transactions1  19 066  11 022 
Less: Provision for impairment  (33 883) (28 429)
Net trade receivables  2 581 273  2 151 946 
Receivables from revenue recognised on fixed term contracts##  144 091  169 304 
Prepayments###  1 186 276  637 416 
Net sundry debtors  236 084  207 982 
VAT  152 972  70 321 
4 300 696  3 236 969 

The fair value of the trade and other receivables approximates their carrying amounts due to the market-related discount factor that has been applied to the balances.

1 In the 2024 results R452 million of trade receivables was incorrectly classified as arising on financing transactions instead of arising on revenue from contracts with customers. Although the overall total for trade receivables was correct the comparative classification has been revised to include R291 million into Cell C and R162 million into formal market retail customers.
# The normal operating cycle for some starter pack debtors exceeds 12 months but are considered current due to management expecting to realise the assets in their normal operating cycle.
## The Group's receivables from revenue recognised on fixed term contracts comprise the following movements for the year:
   2025 
R'000 
2024 
R'000 
Balance at the beginning of the year  169 304  130 339 
Revenue recognised – handsets, tablets and other devices  191 942  216 356 
Revenue recognised – finance revenue  27 313  24 241 
Amounts becoming due in the year  (244 468) (201 632)
144 091  169 304 

Included in receivables from revenue recognised on fixed term contracts are amounts of R29 million (2024: R40 million) which have a cycle period in excess of 12 months but are considered current due to management expecting to realise the assets in their normal operating cycle of 24 months.

### Included in prepayments is an amount of R152 million (2024: R176 million) relating to payments to Cell C where TPC does not bear the risks and rewards of ownership until it is able to freely sell the prepaid airtime. As a result these amounts have not been included into prepaid airtime inventory. The prepayment will be tested for impairment at each reporting date.
3.3.3 Advances to customers

Advances to customers comprise receivables arising on financing transactions where, in substance, the nature of the business activities undertaken by certain subsidiaries of the Group is to engage in the provision of financing. For details related to the ECLs, refer to note 3.2.1.

   2025 
R'000 
2024 
R'000 
Handset financing and subscription income-sharing receivables  1 908 275  1 435 817 
Less:Provision for impairment  (264 508) (199 458)
   1 643 767  1 236 359 
Amounts included in non-current portion of advances to customers  653 146  485 323 
Amounts included in current portion of advances to customers  990 621  751 036 

The fair value of the advances to customers approximates their carrying amounts due to the market-related discount factor that has been applied to the balances.

Included in advances to customers are handset sales to Cell C contract subscribers which are received by CEC over the life of the contract. Under the Supply, Sale and Financing of Products Agreement effective 1 November 2020, Cell C does not guarantee bad debts and cancellations and this now exposes the Group to the credit risk of the population of the underlying subscribers who are all customers of Cell C.

In terms of the above agreement, if Cell C is unable or admits inability to make a payment as they fall due, or is deemed to or declared to be unable to pay its debts under the applicable law, suspends or threatens to suspend making payments by reason of actual or anticipated financial difficulties, they would be in breach of their agreement. If not remedied the Group ultimately has a right to port the Cell C base.

Critical accounting estimates and assumptions

Management has conducted an assessment of the retained credit risk following the transfer of customer advances related to the books sold. After comparing the retained credit risk before and after the transfer, and evaluating it against management's internal threshold for retained credit risk, it was determined that for Book Sale One, substantially all credit risk has been transferred. However, for Book Sale Two and Four, the transaction resulted in the derecognition of the book as the transfer qualifies for derecognition, except for a contractually specified portion of the book, referred to as the holdback debtor, for which CEC retained the risks and rewards associated with ownership. This transaction also resulted in CEC obtaining a new financial asset, referred to as the Escrow debtor for which a risk margin is held in an Escrow account. CEC has a contractual right to the remaining balance in the Escrow account at the end of a specified period. The Escrow debtor was recognised at fair value and is measured at fair value through profit or loss. Book Sale Three and Five consisted of fully written-off advances to customers; therefore, the proceeds are considered a recovery of bad debts.

Transferred financial assets

2025   Gross carrying
amount
R’000
Credit loss  allowance 
R’000 
Amortised cost/
fair value
R’000
Not derecognised        
Advances to customers*   22 631 (5 856) 16 775
Financial asset recognised        
Escrow receivable at fair value through profit or loss (refer to note 3.5)   37 136 —  37 136
    59 767 (5 856) 53 911
2024        
Not derecognised        
Advances to customers*   66 645 (14 987) 51 658
Financial asset recognised        
Escrow receivable at fair value through profit or loss (refer to note 3.5)   2 063 —  25 063
    91 708 (14 987) 76 721
* This relates to the hold back receivable amount.
    Net carrying
amount
R’000
Proceeds
R’000
2025      
Book Sale Four   699 523 575 538
Book Sale Five   — 29 577
    699 523 605 115
2024      
Book Sale One   469 249 437 775
Book Sale Two   760 550 618 811
Book Sale Three   — 94 432
    1 229 799 1 151 018

Book Sale One

In September 2023 CEC entered into an agreement to sell and transfer receivables (all rights, title and interest with respect to the remaining handset fee payable by a subscriber under a subscriber agreement) to a financial institution. The purchase price of the receivable was equal to the outstanding handset fee for such receivable (i.e. no discount). CEC pays the financial institution a monthly facility fee for all debtors sold, calculated by applying the facility fee rate to the outstanding handset receivable balance on the last business day of the month.

The proceeds in respect of Book Sale One were reduced by a facility fee of R68 million included in 2024 finance costs. Refer to note 1.4. A further facility fee of R54 million, included in finance costs, was incurred in the current year.

Book Sale Two

In March 2024, a financial institution and CEC made the following amendments to the terms of the Book Sale One agreement when implementing Book Sale Two.

The purchase price paid at the date of sale is equal to 90% of the present value of expected contractual cash flows due over the remainder of the subscription term.

CEC agreed that the financial institution may transfer back to CEC, at the end of four months, specified non-performing advances referred to as the holdback receivable. Based on the nature of the contractually specified advances, it is virtually certain at the transaction date that CEC will retain ownership of these advances to customers, and therefore at the transaction date, it was determined that CEC retained the risks and rewards associated of ownership relating to the specified advances. Contractually, the advances subject to the holdback arrangement is capped at maximum of 10% of the present value of the expected cash flows of the book sold to the financial institution.

This transaction also resulted in CEC obtaining a new financial asset, referred to as the Escrow debtor for which a risk margin is held in an Escrow account. CEC has a contractual right to the remaining balance in the Escrow account at the end of a specified period. The Escrow debtor was recognised at fair value and is measured at fair value through profit or loss. Included in the financial assets at fair value through profit or loss.

Included in the 2024 current portion of advances to customers is R51.6 million relating to the 10% hold back on the book sales that have not been derecognised.

Included in 2024 finance cost is R93 million in respect of Book Sale Two. Refer to note 1.4.

Book Sale Three

CEC sold receivables which had been written off as irrecoverable for which CEC retained no involvement post the sale.

Book Sale Four

This was transacted on similar terms to that of Book Sale Two.

At year-end all advances to customers sold had passed the initial four month hold back period and as such there is no balance remaining included in the advances to customers balance.

Included in finance cost is R83.1 million in respect of Book Sale Four. Refer to note 1.4.

Book Sale Five

CEC sold receivables which had been written off as irrecoverable for which CEC retained no involvement post the sale.

3.3.4 Cash and cash equivalents

Cash and cash equivalents include cash on hand and deposits held on call with banks.

      2025 
R'000 
   2024 
R'000 
Cash at bank     820 782     895 640 
Cash on hand     1 322     600 
      822 104     896 240 
Bank overdraft     (831)    (93)
      821 273     896 147 

Included in this balance is restricted cash of R34.2 million (2024: R36.7 million), received on behalf of and immediately due to third parties, which may not be utilised in the Group's ordinary course of business. There is further restricted cash of R67.3 million (2024: R84.1 million) relating to collateral for guarantees issued by insurers on the Group's behalf.