NOTES TO THE GROUP ANNUAL FINANCIAL STATEMENTS l NOTE 21         2013 R’000   2012 R’000   21. Operating profit               The following items have been charged/(credited) in arriving at operating profit:               Continuing operations               Advertising and promotional expenses     11 079   3 526     Amortisation of intangible assets     78 930   66 686     Audit fees – services as auditors     11 816   11 524     Audit fees – other     942   1 349     Bank charges     5 344   13 935     Communication costs     6 290   8 065     Confidential once-off other income*1     —   (79 400)     Consulting fees     17 533   12 298     Courier and postage     3 311   3 739     Depreciation     36 911   39 588     Foreign exchange profit*     (8 101)   (8 741)     Impairment of loans     8 400   268     Impairment of trade receivables     8 381   20 830     Impairment of trade receivables – provision     (4 386)   (2 039)     Impairment of intangible assets     —   204     Impairment of property, plant and equipment     3 408   12 787     Impairment of goodwill     —   4 684     Impairment of inventory     1 453   9 686     Insurance     6 491   7 576     IT infrastructure costs and computer-related costs     19 480   17 978     Legal fees     34 693   20 329     Local travel     6 459   6 259     (Profit)/loss on disposal of subsidiaries     (120)   3 014     (Profit)/loss on disposal of joint ventures     (2 273)   3 025     Management fees paid     2 208   455     Management fees received*     (923)   (962)     Motor vehicle expenses     8 886   9 235     Operating lease rentals – equipment     3 568   3 600     Operating lease rentals – premises     29 948   30 627     Overseas travel     2 891   2 404     Printing and stationery     1 758   2 141     Profit on disposal of investments*     —   (615)     Profit on disposal of property, plant and equipment*     (789)   (90)     Repairs and maintenance     10 897   7 266     Discontinued operation               Audit fees – services as auditors     —   839     Bank charges     —   821     Communication costs     —   58     Computer-related (recoveries)/costs     —   (126)     Consulting fees     —   1 130     Courier and postage     —   25     Foreign exchange loss     —   5 431     Insurance recovered     —   (40)     Local travel     —   60     Motor vehicle expenses     —   120     Operating lease rentals – premises     —   794     Overseas travel     —   582     Printing and stationery     —   30     Rent and security     —   193     Repairs and maintenance     —   15     * Included in other income on the Group statement of comprehensive income. 1 The source and circumstances of this receipt are prohibited by a confidentiality agreement. NOTES TO THE GROUP ANNUAL FINANCIAL STATEMENTS l NOTE 21